Terms & Conditions

1. Eligibility

You must have the legal capacity to enter a binding agreement in your jurisdiction and meet the minimum age required by Google Play and applicable law (typically at least 18). The App does not require a separate SafeVia login. Purchases and subscription verification are tied to your Google Play account on your device and the device identifiers described in our Privacy Policy.

2. Description of the service

SafeVia provides VPN software that encrypts network traffic between your Android device and our VPN servers using the WireGuard protocol, routing eligible traffic through our network according to your settings (including features such as split tunneling and DNS options where available). The Services may also include administrative features, server selection, and free or ad-supported experiences as offered in the App build distributed on Google Play.

The VPN is not a complete security solution. You remain solely responsible for your device security, credentials, and compliance with laws that apply to you. Network conditions, third‑party networks you connect to, and device configuration may affect performance and availability.

3. License to you

Subject to these Terms, we grant you a personal, limited, non‑exclusive, non‑transferable, revocable license to install and use the App on Android devices that you own or control via Google Play, solely for your lawful personal or internal business use (whichever applies in your context), in accordance with Google’s applicable terms and applicable law. Except as permitted by mandatory law, you must not: copy, modify, translate, or create derivative works of the App; distribute, sublicense, rent, lease, or sell the App; reverse engineer, decompile, or attempt to extract source code except to the extent that applicable law expressly permits; or remove proprietary notices.

4. Google Play; no separate SafeVia account

The App is distributed through Google Play. Your use of Google Play is subject to Google’s terms and privacy policy. We are not responsible for Google’s platforms or policies.

5. Subscriptions and billing

Paid features, if offered, are purchased through Google Play Billing. Google processes payments; we do not receive your full payment card number. Subscription status and entitlements may be verified through our backend using purchase-related tokens and device identifiers as described in our Privacy Policy.

• Pricing and renewals — Prices, free trials (if any), billing cycles, and renewal terms are presented at purchase through Google Play and may change with notice as permitted by Google and applicable law.
• Cancellation — You may cancel subscriptions through your Google Play subscription settings. Cancellation typically takes effect at the end of the current billing period unless Google states otherwise.
• Refunds — Refund eligibility is governed by Google Play policies and applicable law. Unless we expressly provide a separate refund channel, purchase-related refund requests should be directed to Google Play support.
• Device and account relationship — Entitlements may be validated per device and Google account as implemented in the App. Features may differ by region, server availability, or plan.

6. Service availability, changes, and limitations

We strive to maintain reliable service, but we do not guarantee uninterrupted or error‑free operation. The Services may be unavailable during maintenance, upgrades, force majeure events, internet outages, or third‑party failures. We may add, change, suspend, or discontinue features (including servers or locations) where reasonably necessary, with notice where practicable and as required by applicable law.

Bandwidth, latency, or reasonable usage constraints may apply to protect network integrity and fair use. We may apply technical measures to mitigate abuse.

7. Acceptable use

You agree to use the Services only in compliance with these Terms and all applicable laws, regulations, and third‑party rights. Without limiting the foregoing, you must not:

• Use the Services for any unlawful purpose, including fraud, harassment, stalking, or distribution of malware, ransomware, or harmful code;
• Use the VPN to harm, disrupt, or gain unauthorized access to networks, systems, data, or services, including scanning or probing without authorization, denial‑of‑service attacks, or circumventing authentication;
• Infringe intellectual property, privacy, or publicity rights of others, including unlawful sharing or downloading of copyrighted works where prohibited;
• Send unsolicited bulk communications (“spam”) or use the Services to manipulate ad measurement or platform policies in violation of applicable rules;
• Resell, share, or commercially exploit the Services without our prior written consent;
• Attempt to defeat, bypass, or tamper with technical limitations, security controls, or licensing mechanisms;
• Use the Services in any manner that violates Google Play policies, export or sanctions laws, or our policies communicated to you from time to time.

Nothing in these Terms authorizes you to use the Services to evade lawful investigation or to conceal illegal activity. We may investigate suspected violations and cooperate with law enforcement and rights holders where required or permitted by law.

8. Advertising

Free or ad‑supported versions of the App may display advertisements through partners such as Google AdMob, Unity Ads, and Meta Audience Network. Advertising partners may collect data as described in our Privacy Policy. Premium subscribers where offered may experience an ad‑free experience as implemented in the App. Ad formats and availability may change.

9. Third‑party services

The Services may integrate or link to third‑party services (including Google, advertising networks, payment processors, and cloud infrastructure). Those services are governed by their own terms and privacy policies. We are not responsible for third‑party services or content.

10. Intellectual property

The App, Site, trademarks, logos, and related content are owned by us or our licensors and protected by intellectual property laws. Except for the limited license in Section 3, no rights are granted to you. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty‑free license to use that feedback without obligation to you.

11. Privacy

Our Privacy Policy explains how we collect and process information. By using the Services, you acknowledge that you have read and understood the Privacy Policy to the extent it applies to you.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS; IN THOSE JURISDICTIONS, OUR WARRANTIES ARE LIMITED TO THE MAXIMUM EXTENT PERMITTED.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Veloxify, ITS AFFILIATES, LICENSORS, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF FORESEEABLE OR IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US DIRECTLY FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (EXCLUDING AMOUNTS PAID TO GOOGLE PLAY), OR (B) BDT 0. THIS LIMITATION DOES NOT APPLY WHERE PROHIBITED BY LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR FOR FRAUD OR WILLFUL MISCONDUCT.

14. Indemnity

To the extent permitted by law, you will indemnify, defend, and hold harmless Veloxify and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of applicable law or third‑party rights, except to the extent caused by our willful misconduct.

15. Suspension and termination

We may suspend or limit your access to the Services if we reasonably believe you have violated these Terms, pose a security or legal risk, or if we are required to do so by law or at the direction of a competent authority. You may stop using the Services at any time by uninstalling the App. Provisions which by their nature should survive (including Sections 3, 10, 12–14, and 16–19) will survive termination.

16. Governing law and disputes

These Terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules that would apply another jurisdiction’s substantive laws, except that mandatory consumer protection laws in your country of residence may provide you rights that cannot be waived.

Subject to non-waivable rights, exclusive jurisdiction and venue for disputes arising out of or relating to these Terms shall lie in the courts located in Dhaka, Bangladesh, except where mandatory laws require disputes to be heard in your place of residence or in another forum. Consumers in the EEA or UK may also have access to online dispute resolution tools or local procedures where applicable.

17. Export and sanctions

You represent that you are not located in a country subject to comprehensive embargoes or sanctions (to the extent prohibited by applicable law) and that you are not listed on any government list of prohibited or restricted parties. You must comply with applicable export control and sanctions laws.

18. Changes to these Terms

We may modify these Terms by posting an updated version on the Site and revising the “Last updated” date. For material changes, we will provide additional notice where required by applicable law (for example, an in‑App disclosure). Your continued use of the Services after the effective date constitutes acceptance of the updated Terms where permitted by law. If you do not agree, you must stop using the Services.

19. Miscellaneous

• Entire agreement — These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede prior oral or written understandings on the same subject.
• Severability — If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• No waiver — Failure to enforce any provision is not a waiver of future enforcement.
• Assignment — You may not assign these Terms without our consent. We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
• Independent contractors — Nothing creates a partnership, agency, or joint venture between you and us.

20. Contact

SafeVia: safevia.help@veloxify.net — or the Contact page.
Veloxify (company / Play business contact): info@veloxify.net · veloxify.net
Postal mail: Veloxify, Ja 61, Mohakhali, Banani, Dhaka 1212, Bangladesh